If your item is damaged upon delivery, please let us know immediately by filing a claim directly through your portal. Our team will then review it and determine the appropriate payout amount based on our insurance policy. Please make sure to add all applicable photos and receipts for the item and add as much information as possible to speed up the review process. If you have any questions about how to file a claim please contact our customer service department for assistance at info@storagescholars.com
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