Pick-Up

Pick-Up Times

• What time will my movers arrive?
• How do I know my pick-up date?
• The movers arrived and I need extra time. Can they come back later?
• I missed my scheduled pick-up. What happens now?
• I will not be available during my time window. What should I do?

Pick-Up FAQs

• Can I have a shorter pick-up window?
• Can you pick up my items from an off-campus location?
• Is there a minimum number of items required for storage?
• Where can I find my order number?
• Do the movers come directly to my room?
• Can I store my items for more than just the summer or one semester (longer than 4 months)?

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My Pick-Up Is Today

• I need to change the address for my pick-up TODAY!
• Where are my movers?
• Can I change the phone number for my pick-up today?