Melissa

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Activity overview

Latest activity by Melissa
  • Melissa created an article,

    How to update credit card information

    Follow the steps below to update your credit card information: Login to your Storage Scholars account Select "Edit Order" Navigate down to step #14 "Pay Balance" Select "Choose another way to pay"...

  • Melissa created an article,

    Password Reset

    Follow the steps below to reset your password: "Login" in the top right corner of the page on our website Click  "Forgot password"  Enter your username  Check your email for a reset password lin...

  • Melissa created an article,

    How do I get boxes?

    About a week before finals begin we will be at your campus distributing boxes, tape, and moving blankets. The distribution dates for your campus can be found here. You are welcome to come and pick ...

  • Melissa created an article,

    How to pack a TV and fragile items

    When possible, please pack the TV in its original box or in a TV-specific box. We recommend wrapping the TV cord and securing it to the back with tape so it is not loose and dangling, as well as pr...

  • Melissa created an article,

    What fits in a box?

    Our boxes were carefully designed with our customers' needs in mind. They are the optimal size to fit everything you need without injuring your back. Our boxes are 22"x18"x18" and have a built-in l...

  • Melissa created an article,

    What supplies are provided?

    At our campus Supply Distribution Days, we provide boxes, tape, and bubble wrap. Customers can come collect as much as they need on these dates and leave the unused supplies to be picked up with th...

  • Melissa created an article,

    Storage Insurance

    Our movers will protect and store your belongings with the utmost care. In the event that your items are lost or damaged, they will be insured with our complimentary insurance of $100 per item. You...

  • Melissa created an article,

    International Shipping

    International shipping rates vary greatly based on the size, weight, and destination of your box. If you would like a quote to ship to an international destination, please contact our customer serv...

  • Melissa created an article,

    How to prepare boxes for shipping

    When you ship through a courier you should pack your belongings securely to ensure the protection of the box contents. There are a few simple easy steps to make sure your items make the journey hom...

  • Melissa created an article,

    Tracking Shipments

    As soon as the shipping label has been created for your order, you will receive an email with a tracking number through FedEx.  Most shipments will arrive at their destination within 3-6 business d...