Support Team
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Recent activity by Support Team-
What happens after my boxes are shipped?
Once shipped, your boxes will be inventoried and stored for the remainder of the summer. Then, all items will be pre-delivered, ready, and waiting for you in your on-campus residence when you arriv...
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When can I ship my boxes to you?
We will provide the date once it has been finalized. This is when we will give out the shipping address. Please check your portal for the shipment receiving date for your specific school.
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Terms and Conditions
These general terms and conditions are entered into by and between you (“Customer”) and StorageScholars L.L.C. (“SS”, “we”, or “us”) operates. The following terms and conditions, together with any ...
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Privacy Policy
What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or visit our websi...
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Are my plastic drawers considered a plastic bin or a shelf?
Plastic drawer units are priced as shelves.
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How do I cancel my service?
To request a cancellation, please call or text customer service at 336-815-0100 or email us at info@storagescholars.com.Please know that once you've requested for cancellation, the registration cha...
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I no longer need storage services. Will you refund my registration?
Registrations are fully refundable if you change your mind. Just contact customer service to request your refund: info@storagescholars.com. Please just make sure to request the refund before your ...
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When will I be billed for my storage?
Once your items arrive in storage, our team will check that the inventory you selected also matches what was picked up from your room. After your invoice has been verified, we will send you a text ...
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How do I know my pick-up date?
After paying your registration fee, you can choose your pickup and drop-off dates. Our complimentary pickup dates align with the university’s academic calendar and the most common move-in and mov...
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How much does it cost to store an out-of-box item?
All items are classified as one of five size categories (S-L) and priced accordingly. Please see the pricing page on our website for a list of the most commonly stored items. www.storagescholars.com