Katrina Smith
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Activity overview
Latest activity by Katrina Smith-
Katrina Smith created an article,
What does the $50 registration cost cover?
The $50 registration cost locks in your spot for pickup and gets you one supply kit (optional).
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Katrina Smith created an article,
How much does your service cost?
We charge per item, per month and the cost of each item will depend on its size classification. All items will fall into one of the following pricing tiers: Small Medium Large Extra Large Extra E...
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Katrina Smith created an article,
What does the $50 registration cost cover?
The $50 registration cost locks in your spot for pickup and gets you one supply kit (optional).
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Katrina Smith created an article,
I no longer need storage services. Will you refund my registration?
Yes! The $50 that you pay to set up your order is refundable right up until your supply kit is shipped. If no supply kit was requested, refunds will be honored as long as they are requested within...
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Katrina Smith created an article,
What time will my movers arrive for delivery?
All drop-offs will happen between 9 am and 6 pm on the date scheduled and our movers will call when they are on their way. Estimated time windows will be available through your portal within 72 ho...
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Katrina Smith created an article,
What time will my movers arrive?
All pickups will happen between 9 am and 6 pm on the date scheduled and our movers will call when they are on their way. Please make sure to only add domestic phone numbers to your order. Estimat...
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Katrina Smith created an article,
When will I get my supply kit?
Supply kits will be shipped from a regional distribution center and will arrive within 3-5 business days of the shipping date requested. You will be able to track the shipping progress of your ki...
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Katrina Smith created an article,
What if I need additional packing supplies that are not included in the supply kit?
If the supply kit does not include all of the items needed for your move you will need to purchase those on your own. Storage Scholars does not supply individual items like mattress bags or TV box...
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Katrina Smith created an article,
What if one of my items is missing upon delivery?
If an item is missing once your drop-off is complete, please notify our customer service team immediately at info@storagescholars.com We do our best to reunite missing items with customers as soo...
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Katrina Smith created an article,
How much insurance coverage do I have for my items?
All items are covered automatically for up to $100. Additional coverage can be added during the photo upload process. The maximum amount of additional insurance coverage that can be added is $500....