Support Team
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Recent activity by Support Team-
Can I get an estimate?
You can easily get an estimate by using our pricing calculator. Just add the items you wish to store, campus, and storage term! For estimates regarding special pickups or deliveries outside of our...
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Are your storage facilities pest-controlled?
We will only contract with facilities that are committed to reasonable pest control practices.
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Should I pack in my plastic bins, trash bags, store-bought boxes, or just use your Storage Scholars boxes?
5 Storage Scholars boxes will be included in the packing kit, so utilizing our boxes will save you a trip to the store and money spent on other packing items. Our Storage Scholars boxes are more d...
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Where is my campus storage facility located?
We store the belongings in a safe, temperature-controlled facility near your campus, so we won't be moving your belongings too far from home. Due to privacy reasons, and the safety of all of our cu...
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Are your storage facilities air-conditioned?
Climate-controlled storage, sometimes referred to as temperature-controlled storage, is a type of storage unit that is specially designed to maintain steady temperatures and humidity levels. Typica...
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The minimum storage term is 4 months, but I only need storage for 3.5 months. Can I get a discount?
Our minimum storage term is 4 months for the summer storage on all campuses that we serve. All items will be charged a 4-month minimum. We are unable to provide discounts or prorations for terms th...
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Is short-term storage available?
We now offer short-term storage options for as little as 1 month (up to 30 days). Special packages are available for these shorter storage terms, including direct moves from one location to another...
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How long can I store my items?
The initial storage period for our service is 4 months. We can store your items for as long as you need, whether you are studying abroad or taking some time off. Special pick-up or delivery dates,...
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I don't see my item on your pricing list. Can you store items that are not listed?
We can store almost any item! If you do not see your item on our pricing list, and it does not fit into a box, it will be inventoried as an item of the same size and charged in that pricing categor...
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What is the $19.99 registration for?
A $19.99 registration is required when you sign up for our services to secure your spot in our storage facility. This will also get you one supply kit (if needed). The registration is fully refunda...